Real help, without a maze

How can we help?

Questions about your account, coverage, or something you found in the app are welcome.

Email support

Tell us what happened.

Include the app version, your device type, and the steps that led to the issue when those details are available.

support@ourpart.app

Never send your password, verification code, Apple private key, or other sensitive credentials.

Submit a support request

Choose a reason and tell us what happened. Account changes require verification of account ownership.

Reason for contacting support Account username or current account email Email where we can reach you What do you need help with?

We will use the contact email above to respond. Do not include passwords or verification codes.

Your request is saved privately for our support team. See our Privacy Policy.

Account and sign-in

If you cannot sign in, email from the address connected to your account when possible. Account deletion is available in OurPart under Settings > Account > Delete account.

Coverage and districts

Federal legislation is available nationwide. Visit the coverage page to see current state coverage or request an email when your state is added.

Comments, profiles, and reports

Use the in-app report control for a comment, member profile, or AI-generated bill section so the relevant item is included with the report.

Privacy requests

Read the Privacy Policy, request account deletion, or email with the subject “Privacy Request.” Do not include a password or unnecessary sensitive information.